Campaign - Leads - Call Center Contact Status
- Amish Ladhu
Overview:
Description | Include contact status for call center users. |
|---|---|
Mockup | |
Assets | https://drive.google.com/open?id=1Up8oICLqU-jsfZJ1o0WNRdyiETCWZwpF |
Quantitative Data:
Data driven justification for ux/ui changes, especially necessary for organic changes that do not originate from client requests or roadmap features.
Link | Date Range | Item | Metric & Value | Assumption |
|---|---|---|---|---|
| 00/00/2021 |
| Metric name
| HYPOTHESES
REASONING
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Competitor Research:
Function | Findings | Image | Takeaways |
|---|---|---|---|
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| Embrace Reject TO DISCUSS |
Proposal Feedback:
Stakeholder | Date | Changes |
|---|---|---|
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| Done Rejected need more info TO DISCUSS |
Retrospective:
To be completed after this features release. The retrospective should allow a basis for further improvements to this feature.
User Feedback
Stakeholder | Date | Description |
|---|---|---|
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Quantitative Data
Link | Date Range | Item | Metric & Value | Assumption |
|---|---|---|---|---|
| 00/00/2021 |
| Metric name
| HYPOTHESES
REASONING
|