This feature allows users to pull all data on the platform that is tied to a specified email address or telephone number.
Users can also remove all data on a user.
What does it do?
Actions | Description | |
|---|---|---|
1 | Request data related to an Advertiser based on specified Email or Telephone number | This allows a user to view all data within the platform related to an Advertiser. This data is to an email address or telephone number |
1 | Download data | Users are able to download the data related to the access request. |
Request data to be removed from the platform | Users are are able to ‘Delete’ data related to specified email or telephone values. |
Who would use it?
Admin users
Agency Users
Why would clients find this useful?
Allows user to flag email or telephone contacts that may be of concern.
Allows data to be removed if GDPR request is triggered by a customer.
An example of how it would be implemented?
An advertiser wants to audit what a specific user has actioned on the platform.
Admin User in the platform would access the System > Subject Access Request area.
Admin Select if an email or telephone number that is going to be used to identify the user.
Specify ‘Email’ or ‘Telephone’ value eg. userx@advertisermail.com or 07530987655
From this screen the admin is able to specify the Advertiser from a dropdown.
Click View
All data related to the specified value will appear in the results section
Click ‘Download’ to download all the data as a csv
Click ‘Delete’ to delete the data from the platform. NB: The data once deleted can not be re-instated.
Key talking points:
If clients are looking for a way to be able to manage the removal of data from a gdpr request.
If clients are looking to audit or flag behaviour based on single account (email / telephone) if inappropriate behaviour is suspected or detected.