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The below is a step by step description of how scheduled delivery works on a campaign.
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Configuring the schedule widget
The schedule at based on which the leads should be sent is configured using the Schedule widget. For campaign based scheduled delivery, the same schedule applies to all leads coming into the campaign. For publisher based scheduled delivery, different schedules can be configured for different publishers.
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Processing and Scheduling
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Valid leads will then be held in the schedulr Schedulr until the configured schedule time. During this period, the processr status for the leads will be: “On Hold - Campaign Using Scheduled Delivery”. This status will be visible on the leads table to enable the customer to verify that the schedule has been created.
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Additionally, the leads held by the schedulr Schedulr can be seen in the ‘Pending Schedules’ table by clicking on the ‘View Schedules’ button on the scheduled delivery page.
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‘Pending Schedules' shows all valid leads that are held by the schedulr Schedulr until the schedule time. It is also possible for the user to download the entire list of leads pending scheduled delivery in a CSV format, by clicking on the 'Download CSV’ button.
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When batch integration is to be used with scheduled delivery, it should be ensured that the batch does not overlap with the scheduled time to be sent out. It is recommended that Batch integration is configured to run at least an hour after Schedulr dataset is fully processed.
If customers mark the leads a user marks a lead as undelivered, they will need to start the processing step again, marking them as Valid and send reprocessing them again. This is existing platform processing functionality.
Scheduled Delivery and ‘Always Deliver’
It’s vital to understand that the existing functionality of The ‘Always deliver’ will supersede functionality supersedes the Scheduled Delivery configurations on a campaign. Schedule configuration will be ignored and the lead batch leas will be delivered to the integration if 'Always deliver’ is set up on a campaignconfigured on the integration job.