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Platform URL

https://[enterprise].cvtr.io/v2/system/suppression-list

API Endpoints

Retrieves/Creates/Removes Suppression Email List:

GET/POST/DELETE https://{enterprise}.cvtr.io/api/v4/invalid-emails

Retrieves/Creates/Removes Suppression Name Lists:

GET/POST/DELETE https://{enterprise}.cvtr.io/api/v4/invalid-names

Retrieves/Creates/Removes Suppression Telephone Lists:

GET/POST/DELETE https://{enterprise}.cvtr.io/api/v4/telephones

Import Suppression Email List:

POST https://{enterprise}.cvtr.io/api/v4/invalid-emails-import

Import Suppression Name List:

POST https://{enterprise}.cvtr.io/api/v4/invalid-names-import

Import Suppression Telephone List:

POST https://{enterprise}.cvtr.io/api/v4/invalid-telephone-import

Epic

  CON-5011 - Getting issue details... STATUS

Document status

DRAFT

Document owner

 

Technical writers

Anu Kalangi Muge Budak

Feature Overview

Suppression

A logged-in user should navigate to Dashboard > System > Suppression.

Suppression allows you to reject any leads that may contain information based on these lists. System-level Suppression lists apply to all campaigns on the platform.

There are three different types of suppression lists that you can add to the platform; Email, Name and Telephone.

1. Email Suppression Lists

Users can add, import, and delete email suppression.

  • Add

Click Add Email button to view the modal. Enter the email field and click save. The new email suppression is added to the platform.

  • Import via CSV

Click the Import via CSV button to view the modal. Click on the download CSV template link on the blue bar to view the download template. Import the CSV file and click save.

  • Delete

Select the email suppression and click on the delete button to view the confirmation dialog to delete.

2. Name Suppression Lists

Users can add, import, and delete name suppression.

  • Add

Click Add Name button to view the modal. Enter the first name and last name fields and click save. The new name suppression is added to the platform.

  • Import via CSV

Click the Import via CSV button to view the modal. Click on the download CSV template link on the blue bar to view the download template. Import the CSV file and click save.

  • Delete

Select the name suppression and click on the delete button to view the confirmation dialog to delete.

3. Telephone Suppression Lists

Users can add, import, and delete telephone suppression.

  • Add

Click Add Telephone button to view the modal. Enter the telephone field and click save. The new telephone suppression is added to the platform.

  • Import via CSV

Click the Import via CSV button to view the modal. Click on the download CSV template link on the blue bar to view the download template. Import the CSV file and click save.

  • Delete

Select the telephone suppression and click on the delete button to view the confirmation dialog to delete.

User Permissions

https://docs.google.com/spreadsheets/d/1i4qTTKkC3rF3EyEOh2585ktDDGge0L0IMVDNCwriFR0/edit#gid=67588165

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