Overview:

Description	Consolidate all help links in 1 place (zendesk, walkme, ticket submit)
Mockup	https://www.figma.com/proto/W12UMctNAXPHk0zZUsCqmO/GLOBAL---Header---Support-Dropdown?node-id=1%3A8&scaling=min-zoom&page-id=0%3A1&starting-point-node-id=1%3A8
Assets	https://drive.google.com/open?id=19pfoa3QyZJ9dym5lmUfOQkrjriICo-yt

Quantitative Data:

Data driven justification for ux/ui changes, especially necessary for organic changes that do not originate from client requests or roadmap features.

Link	Date Range	Item	Metric & Value	Assumption

Link

Date Range

Item

Metric & Value

Assumption

00/00/2021
to
00/00/2021
(0 Days)

Metric name

Metric Value

HYPOTHESES

Lorum ipsum

REASONING

Lorum ipsum

Competitor Research:

Function	Findings	Image	Takeaways

Function

Findings

Image

Takeaways

Embrace

Reject

TO DISCUSS

Proposal Feedback:

Stakeholder	Date	Changes

Stakeholder

Date

Changes

Done

Rejected

need more info

TO DISCUSS

Retrospective:

To be completed after this features release. The retrospective should allow a basis for further improvements to this feature.

User Feedback

Stakeholder	Date	Description

Stakeholder	Date	Description

Quantitative Data

Link	Date Range	Item	Metric & Value	Assumption