Stale Leads Threshold

This is a campaign configuration which will allow admin and agency users the ability to set a threshold in days for how long they want valid leads to be idle in the platform before they are considered 'Stale'.

After the configured time period (days) Stale leads will be automatically flagged as invalid.

Users will be able to report on the number of stale leads by filtering leads on the conditions tab using the 2nd Check Flag Reason with the value of Stale

Leads that are in the processr status of On Hold - Pending Batch will be ignored. All other statuses this will be applied to.

Campaign Admin View

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Report Builder - Lead Data type

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Lead View